Privacy Policy

A legal disclaimer

Effective Date: 8/8/25

Welcome to CYNTRA (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience when you interact with us, whether online or offline. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (the “Site”) or purchase our THC-A products.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide:

Name, email address, phone number, billing/shipping address
Payment details (processed securely via third-party platforms like Stripe or Shopify Payments)
Age verification (to confirm you are 21+)

b. Automatically Collected Information:

IP address, browser type, device info
Pages viewed, time spent, referring URLs
Cookies and tracking pixels for site analytics and user behavior

2. How We Use Your Information

We use your information to:

Process and ship your orders
Verify your age and compliance with THC-A regulations
Provide customer support
Send updates about your order and marketing (only with your consent)
Improve our products, services, and website

3. Sharing Your Information

We do not sell your personal data. We may share limited information with:

Trusted third-party service providers (e.g., shipping carriers, payment processors)
Legal authorities if required to comply with applicable laws
Analytics and marketing tools (e.g., Google Analytics, Meta Pixel) for internal insights

4. Age Restriction

CYNTRA is intended for adults 21 years or older. We do not knowingly collect data from anyone under this age. If you believe we’ve collected data from a minor, please contact us immediately.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Opt out of marketing emails (unsubscribe link provided)
Request data portability

To exercise any of these rights, please contact us at: [Insert Email Address]

6. Data Security

We take data protection seriously. Our website uses SSL encryption and partners only with secure third-party vendors to handle payments and data storage.

7. Cookies & Tracking

We use cookies to:

Understand how visitors use our site
Improve performance and user experience
Customize content and ads

You can adjust your browser settings to refuse cookies, but doing so may affect site functionality.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted here, and the "Effective Date" will be updated accordingly.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: support@cyntra.co
Mailing Address: 107 W Main ST 107